I’ve noticed that banks and wealth managers are currently rediscovering a particular area of focus. They’re expanding their offerings to include the Family Office Concierge Service because clients are increasingly expecting more than just a wealth management strategy. It’s about their entire lifestyle—from personal and business matters to travel planning and everything else that needs to be organized in daily life.
Why this isn't anything new to me.
What’s just now gaining importance in the industry has been part of my daily routine since 2008. I work independently, without going through an agency. When a family calls me because they need to arrange a private jet on short notice or want their villa in Mallorca to be ready before they arrive, I speak directly with people I’ve known for years. This level of personal connection is hard to replicate at scale, no matter how large the underlying structures may be. It’s about more than just products and services. It creates emotional value that no platform can replace.
Two target audiences, one service.
Today, I work with both sides involved in this development: family offices and wealth managers who provide their clients with a reliable Concierge Service in Mallorca or Düsseldorf seek out and consciously outsource this aspect to an experienced, independent partner. And wealthy families who want personalized, on-site support directly—without going through a third party. Düsseldorf and Mallorca are my home. From both of these locations, I also handle requests far beyond their borders.
Villas in Mallorca are part of the offering.
In high demand: my own portfolio A hand-picked selection of villas in Mallorca, ranging from fincas in the Tramuntana Mountains to estates with direct ocean views in Port d’Andratx. We also offer yacht charters, domestic staff recruitment, private chefs, and exclusive services to make your stay truly special.
No waiting on hold, no call center.
When you contact a large agency, it’s not uncommon to first receive an automated response stating that your inquiry is being processed. Many of these agencies have grown so much over the years that there’s often a team working in shifts on the other end, made up of rotating, often relatively inexperienced employees. Details can easily get lost in the process, and the work gets done more slowly rather than more quickly.
With me, there’s no middleman. Every request comes directly to me, the founder of bm concierge—no approval process and no higher-up who has to give the go-ahead first. I have a global network that I activate the very moment the request reaches me. Discretion is a given. Only I know the details. The difference isn’t in the service itself, but in who’s on the other end of the line.
No automated service. No middlemen. Just personalized, seamless execution.
The next step.
It's simple: Just write to me directly or give me a call. I look forward to hearing from you.
